Dread Locks

Delivery times vary by vendor and shipping method. Most orders are processed within 2–5 business days, after which shipping times depend on the carrier selected by the vendor.

Estimated delivery information is provided at checkout and in your shipping confirmation email once your order ships.

If you need to cancel or change your order, please contact the vendor directly as soon as possible. Orders can only be modified or canceled before they are processed or shipped, and approval depends on the vendor’s individual policy.

Once an order has been processed or shipped, it may no longer be eligible for cancellation or changes.

Zantray does not control order modifications, as fulfillment is handled by individual vendors.

No, you can place an order as a guest without creating an account.

However, creating an account is highly recommended. An account allows you to:

• Track your orders easily

• View order history

• Receive shipping updates

• Enjoy a faster checkout experience on future purchases

Creating an account is quick, free, and helps you manage your orders more efficiently.

Returns are handled directly by the vendor you purchased from. Each vendor on Zantray sets their own return and refund policy, which is listed on the product page.

To request a return:

1. Review the vendor’s return policy on the product listing
2. Contact the vendor directly through the platform
3. Follow the vendor’s return instructions

Zantray does not process returns directly but provides a secure platform to help facilitate communication between buyers and sellers.